Job Search

CPB Customer Service Representative

Job Summary The Customer Service Representative (CSR) is the primary point of contact for customers of Cullman Power Board, handling account services, billing inquiries, and service requests in person, by phone, and by email. This role requires a professional, courteous demeanor, sound judgment, and strong attention to detail, as the CSR directly represents the Utility Board's commitment to reliable, respectful customer service.Essential Qualifications Education: A High School diploma or GED is required;